Return & Refunds


Return Policy – Ensac World

At Ensac World, customer satisfaction is important to us.
We offer a 7-day return policy only for eligible products, subject to the terms mentioned below.

1. Return Eligibility — 7 Days

Products are eligible for return only if they are:

  • Defective

  • Damaged during transit

  • Incorrect product delivered

Return request must be raised within 7 days of delivery.

Products must be:

  • Unused

  • In original condition

  • With original packaging, tags, and invoice intact

All return requests are subject to approval and quality inspection.

2. Refund / Store Credit

Once the returned product is received and inspected, the approved amount will be processed as per company policy.

Refund or store credit will be provided only after successful quality verification.

Shipping charges, if any, are non-refundable.

3. Non-Eligible for Return

Return requests will not be accepted if:

  • The product shows signs of use, wear, or damage not caused by us

  • The product is customized or made-to-order

  • The return request is raised after 7 days from delivery

  • The customer wants to return the product due to change of mind

4. How to Initiate a Return

To request a return:

Contact our customer support within 7 days of delivery and share:

  • Order number

  • Clear photos/videos of the product, if damaged or defective

  • Reason for return

Our team will review the request and share the return pickup or shipping instructions after approval.

Customer Support: 9870298865
Website: https://ensacworld.com/

5. Important Notes

All return requests are subject to quality inspection.

If a return request is rejected after inspection, the product will be shipped back to the customer at their expense.

Ensac World reserves the right to modify this policy at any time without prior notice.